Tamborine Mountain Information

The finer details of Pumpkin Island Before you check-in, get to know the intimate details of Pumpkin Island with our list of the most frequently asked questions. We hope to have covered most things, if you have further questions or queries please contact us. General Facilities Q: Is Pumpkin Island suitable for families? A: Yes, Pumpkin Island has been designed for families, couples and small groups. Q: Are pets allowed? A: Sorry, no pets are allowed are on Pumpkin Island. Q: Is there a secure car park facility on the mainland? A: Yes, there is a payed security car park which offers a shuttle service to Keppel Bay Marina, their phone number is 4933 6670. Q: Is there a restaurant at the Pumpkin Island? A: While the Pumpkin Island does not have a restaurant, all cottages decor have been designed to create the 'romantic private restaurant at home' and all cottages have a kitchenette for the aspiring chef. Q: Is smoking allowed? A: Smoking is permitted in your garden, ashtrays are provided. Please do not smoke inside your cottage. Q: Are there private garden areas? A: All cottages are designed to incorporate individual garden areas. cottages are quite isolated from each other to ensure privacy. Q: Are there barbecue facilities? A: All cottages have comfortable outdoor furniture and BBQ’s for alfresco dining Q: Are there stingers in the area? A: During the summer months marine stingers may be present Q: Can I drink the water? A: Yes, we have filtered tank water. Q: Can I fish off the island or do I have to have a boat? A: Fishing is good off the island – you don’t have to have a boat. Q: What fish are there in the area? A: Mackerel, Trevally, Queen Fish, Rock Cod, Amberjack, Red Emperor, Squid and many more... Q: How far away is the beach from my cottage? A: The beach is approximately 20 – 30 meters from each cottage. Q: Which languages are spoken at the reception? A: English and Afrikaans Q: Does the retreat accept credit cards? A: Payments can be made securely online at the time of booking or at reception by cash or credit (we accept VISA and Mastercard) Accommodation Q: Do you supply bedding? A: All linen is supplied with the exception of beach towels. Q: Are there TV's in the cottages? A: No, Pumpkin Island has no TV’s. Q: Is there power in the cottages? A: Only for lights and fans and is 12V Q: What size is the fridge in the cottage? A: 225lt. An average household size (gas) fridge with a freezer compartment Q: Do I have to bring plates and pots etc? *A: No, that is all supplied* Q: Does each cottage have a mobile reception? A: Yes, all cottages have mobile reception, so your USB modem (for the Internet) and mobile phone will work. Q: What kind of cooling do you use? A: Our ceiling fans are run off solar power and care should therefore be taken not to waste power by leaving them running when not in use. Q: Do the lodges have a deck / veranda? A: All cottages have decks or verandas, which have been designed for you to enjoy your view as much as possible. Dining Q: Do you have a restaurant? A: No, Pumpkin Island has designed each cottage to make your dining experience private and customised. Each cottage has a kitchenette for DIY. Q: Is there a shop on Pumpkin Island? A: No, Pumpkin Island has no shops. Arrival and Departure Q: What time is check in? A: Check-in time is from 2pm, the island is open to new guests from 9am. We do ask for your patience if your cottage is still being cleaned upon arrival before 2pm. Q: What time does Pumpkin Xpress depart Keppel Bay Marina? A: Pumpkin Xpress departs the mainland at 9am. Q: What time does Pumpkin Xpress pick up from Pumpkin Island? A: Pumpkin Xpress departs the island at 10am. Q: What time is check out? A: Check-out from your room is 10am. More Questions? If you have additional questions that are not addressed in the FAQs, please contact us either by phone or by email.